Security guards play a critical role in maintaining safety and security in a wide variety of environments, including workplaces, residential buildings, government facilities, and more. Since they’re responsible for the safety of both people and property, security guards need
a robust set of skills in order to do their jobs well. Here are some of the most important skills you will learn as a security guard as you train with me, whether your goal is Level II (unarmed), Level III (armed) or Level IV PPO (Personal Protection Officer).
1. Observation Skills - keep your eyes looking around
2. Communication Skills - use proper English - be polite
3. Situational Awareness - know your surroundings
4. Physical Fitness - your physical being is extremely important
5. Conflict Resolution, use of Force and Deadly Force
6. Problem-Solving Abilities - empathy/sympathy
7. Integrity and Ethics - personal presence - honesty is key
8. Technical Proficiency - knowing your job and position
9. Customer Service Skills - help those graciously
10. Knowledge of Penal Codes and Legal Regulations - THE LAWS
11. First Aid and CPR Certification - ready to help those who are hurt
12. Firearms Training and Certification - handgun proficiency and SAFETY
13. Self Defense Tactics - be able to move and take control
14. Report Writing - who, what, where, when, why and how
15. Alternate weapons and handcuffing
16. Arrests - with or without a warrant - should you detain or arrest?
17. And, most important, PERSONAL PRESENCE
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